Policy for today, tomorrow, and whatever comes next
We’re a new team that’s collecting data and developing policy to support Austin’s design and technology transformation
Building on the successes of Austin’s Strategic Direction 2023, Digital Inclusion Program, and Office of Design & Delivery, we’re working across departments to develop a baseline for services across the city and create new policies, certifications, and training opportunities to deliver on our goals.
What we're working on
City Services Inventory
We’re developing an open and comprehensive inventory of City services, including assessments of the accessibility, usability, and strategic alignment of each service
Iterative, User-Centered Policy
We’re piloting a new approach to developing policy, training, and certifications for accessibility, user research, and digital services infrastructure